Screening Request for Information (RFI) Processing
Transaction and name-screening operators routinely need to submit a Request for Information (RFI) to their customers, users, and counterparties.
They are seeking additional information to help accurately make decisions on sanctions or PEP alerts generated by a screening system. RFIs are submitted through email, customer portal, or service ticket applications. When responses are submitted, alert-review operators need to check dozens of document types, including bank statements, IDs, proof of address, corporate registries, etc.
WorkFusion tracks submissions, digitizes submitted documentation, uses extracted information to complete reviews of screening alerts, and provides robust analytics to allow operations leaders to track response times, document times, and other meaningful metrics.