Self-Sourcing
Missed opportunities to self-source client KYC attributes results in unnecessary client outreach that negatively impacts customer experience. WorkFusion can fetch KYC attributes from public and on-file data sources, keeping customer information up-to-date with a 360-degree view of the customer.
This automation leads to 75% reduction in manual handling time, helps to decrease the number of customer touchpoints by 25%, and reduces customer churn by 10%.
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