Mortgage Lending

Re-allocate your loan processors away from paperwork and toward servicing customers with Intelligent Automation.
Intelligent solutions for mortgage automation
Mortgage Income Verification
Easily handle spikes in mortgage activities by automating the tedious income verification process wi...
Mortgage Income Verification
Easily handle spikes in mortgage activities by automating the tedious income verification process with WorkFusion Intelligent Automation and see your ...
Mortgage Document Verification
Streamline verification of mortgage documents and shorten processing times, enforce standardization ...
Mortgage Document Verification
Streamline verification of mortgage documents and shorten processing times, enforce standardization and compliance, and improve productivity and custo...
Mortgage Insurance Updates
New insurance policies, policy updates and policy cancellations create an endless influx of document...
Mortgage Insurance Updates
New insurance policies, policy updates and policy cancellations create an endless influx of documentation that must be accepted, routed, interpreted a...
Mortgage Document Custody
Loan and mortgage specialists scan hard copies of trailing mortgage documents, autoload and bulk loa...
Mortgage Document Custody
Loan and mortgage specialists scan hard copies of trailing mortgage documents, autoload and bulk loans from customers, extract key fields, and verify ...
Natural Disaster Coding
When a natural disaster occurs, mortgagees in affected areas are given leniency on their mortgage pa...
Natural Disaster Coding
When a natural disaster occurs, mortgagees in affected areas are given leniency on their mortgage payments. A typical manual process includes download...
Consumer Lending SCRA
Checking your accounts against the Servicemembers Civil Relief Act (SCRA) website is a critical step...
Consumer Lending SCRA
Checking your accounts against the Servicemembers Civil Relief Act (SCRA) website is a critical step to avoid penalties and reputational damage from e...
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Webinar on demand

Automating Mortgage Income Verification

Learn how Intelligent Automation simplifies the process of analyzing the information required to make effective loan approval decisions and raises customer satisfaction.

Automation Academy course

Intelligent Automation for Banking

Get an overview of the past and the future of automation in banking and learn why Intelligent Automation is the best solution to the challenges the banks face today.

Need help?
Talk to our automation experts.
They will help you select the best use case for your business and demonstrate how to scale the automation further with Intelligent Automation Cloud.

Mortgage lending is changing

Today’s customers have high expectations for fast turnarounds and instant service. Operations teams stay busy routing documents, rekeying critical data and keeping legacy systems aligned. Adding more people to your teams isn’t always an option, which is why WorkFusion has mortgage automation solutions designed to help your business focus on creating lifelong customers.

Raise profitability, close loans faster and strengthen your compliance with automated processes built for the mortgage industry.

Conventional approaches have room for improvement, as they often are:

1
Slow
Loan processing and origination requires weeks of effort, frustrating customers and reducing bank margins.
2
Expensive
As regulatory pressures require additional verification and evaluation, thousands of dollars are spent on each loan before any profit can be recognized.
3
Paperwork-intensive
Analysts and other mortgage-servicing teams review and route thousands of documents each day, much of which does not require their expertise or even review.
4
Unpredictable
With consumer refinancing and origination behaviors tied to market forces outside your control, adding team members is risky and hard to plan.

Challenges are only getting tougher

  • Competition

    Nonbank lenders are changing the industry and cutting into market share traditionally owned by large banks.

  • Changing tastes

    Millennial attitudes toward mortgage buying and their financial pressures make marketing to them and managing them different and difficult.

  • Outdated systems

    Legacy, sometimes mainframe-based, systems result in endless rekeying and reconciliation tasks which are error-prone and mindless for employees.

  • Regulatory pressures

    Not properly evaluating the ability to repay can result in hundreds of millions of dollars in fines.

Adding Intelligent Automation across mortgage processing helps improve service and streamline operations

WorkFusion’s mortgage automation can be deployed across the entire loan lifecycle to drive operational efficiency and shorten the time it takes to close and service loans.

With Intelligent Automation:

  • income verification documents, data, and images are classified and streamlined into formats your underwriting teams can quickly digest and analyze
  • insurance updates and changes are routed, saved and stored to protect your loans and offer customers real-time responses to common insurance adjustments
  • legal obligations like SCRA regulations are met, thus improving compliance efficiency
  • legacy systems are automatically reconciled with excellent data accuracy

From routing the inbound requests to reading, extracting and unifying the formats of inbound documents, WorkFusion Intelligent Automation allows teams to spend less time in front of documents and more time ensuring the lifetime value of your customers.

Need help?
Talk to our automation experts.
They will help you select the best use case for your business and demonstrate how to scale the automation further with Intelligent Automation Cloud.