Mortgage Remittance Check Processing

Insurers receive thousands of paper checks each day from mortgage companies to pay for their customers’ homeowners insurance policies. Checks must be scanned, validated for errors, verified against policy information, routed for exceptions, and moved to Accounts Receivable teams.

WorkFusion can review scanned checks, validate for issues or concerns, review accounts and addresses for potential mismatches, and push information into a payment-processing system. It can even flag and route exceptions for additional investigation. Automation in this area can help companies scale up during volume spikes and reduce overall manual handling time by 60%.

Customers who viewed this use case also viewed

Policy Checking
Operations teams inside insurance companies spend a lot of time manually checking policies for error...
Policy Checking
Operations teams inside insurance companies spend a lot of time manually checking policies for errors and mismatches between policies, proposals, and ...
Incoming Payments Review
Incoming payments are routed to an account or team and have to be manually reviewed by Payment Opera...
Incoming Payments Review
Incoming payments are routed to an account or team and have to be manually reviewed by Payment Operations team before a successful settlement. WorkFus...
Mailing Address Change
When a bank’s clients change their addresses, they check the address changes against the U.S. Postal...
Mailing Address Change
When a bank’s clients change their addresses, they check the address changes against the U.S. Postal Service’s online database to improve address qual...
Human Resource Email Inquiries
Large insurance companies are overwhelmed with inbound information requests from employees with ques...
Human Resource Email Inquiries
Large insurance companies are overwhelmed with inbound information requests from employees with questions and issues that keep them from focusing on t...
Deceased Customer Account
When a customer passes away, documents are submitted to enable account changes such as moving co-bor...
Deceased Customer Account
When a customer passes away, documents are submitted to enable account changes such as moving co-borrower to co-borrower, adding a third party, or add...
Customer Death Monitoring and Verification
Financial institutions monitor whether their clients have passed away (to close an account, stop off...
Customer Death Monitoring and Verification
Financial institutions monitor whether their clients have passed away (to close an account, stop offering financial services, etc.). WorkFusion automa...