Showing 41 results
CMS1500 Claim Form Management
Workers’ compensation claims that begin with a CMS1500 standardized form are ripe for automation. Stop re-keying this data, risking both data-validation errors and wasted time. Automate the process of...
Claims-Related Endorsements
Closing a claim with a payout decision is far from the end of the claims process. Additional cross-team and cross-system collaboration is required to update any policies that are affected by a total l...
Life Insurance Cross Check
Streamline the work required to prepare and analyze a life insurance payout request with Intelligent Automation. After a claim is filed, bots can extract information provided in forms to verify the cl...
Replacement Car Invoice Processing
Keying and sometimes rekeying information related to inbound replacement car invoices is a time-consuming and error-prone task for your teams. Leverage Intelligent Automation capabilities to ingest an...
Human Resources Email Inquiries
Large insurance companies are overwhelmed with inbound information requests from employees with questions and issues that keep them from focusing on their core job tasks. Human Resources (HR) represen...
Claims Fraud Investigation
Fraud detection and investigation are a critical part of the claims process. Nearly 10% of all claims are found to be fraudulent, so the pressure to complete a timely and thorough check is paramount t...
New Quote Request
Managing inbound broker liability insurance quotes is critical to earning new business. However, the time it takes to manage the information can reduce margins and require expensive and often under-sk...
Policy Multi-Use Identification
Underwriting insurance policies requires intensive scrutiny of customer data, regardless of application information. Researching potential risk factors such as multi-use policies that are presented as...
Address Misuse Identification
Fraud detection is a complicated and tedious part of the underwriting process. Strengthen your ability to validate that home addresses are valid by automating the authentication and research process w...
Claims Appeal Handling
When members submit a policy complaint or want to appeal a decision, one of several teams must review the case. Appeals are requested via email, fax, phone or through a web form. Information, includin...
Carrier Plan Document Extraction
Insurance brokers stay busy sourcing documents and policy information to meet customers’ needs. Keeping up with differences across plans, so that this data can be understood by the brokerage’s custome...
Personal Accident Insurance Application
Transcribing information from customer insurance applications to internal systems for analysis and evaluation is a slow and error-prone process. New customers looking for insurance want accurate and f...
Endorsement Request Intake and Routing
Thousands of inbound change requests arrive at your customer service centers from agents and insured individuals every day. Getting these requests to the right groups for additional triage, analysis, ...
Benefit Calculation and Payment
Once teams have analyzed and approved a claim, manual work remains to calculate the final benefit amount based on the policy details, claim amount and eligibility determination. The information must b...
Insurance Policy Migration
Insurers face unique challenges as they modernize their technology to create more interconnected systems and to keep up with the latest customer service requirements and compliance needs. Transitionin...