Claims-Related Endorsements
Closing a claim with a payout decision is far from the end of the claims process. Additional cross-team and cross-system collaboration is required to update any policies that are affected by a total loss event or other change that resulted from the claim. Relieve your teams from managing these updates with WorkFusion’s Intelligent Automation Cloud.
Use bots to read and understand claims notes can make changes across systems to ensure, for example, that a payout for a total loss vehicle claim also results in removing the car from the auto policy. This keeps your customers happy and your billing and accounting teams aligned with claims activity.
Customers who viewed this use case also viewed
Claims Fraud Investigation
Fraud detection and investigation are a critical part of the claims process. Nearly 10% of all claim...
Claims Appeal Handling
When members submit a policy complaint or want to appeal a decision, one of several teams must revie...
Claims Payout Evaluation
Competing tech-first insurers are promising delivery of payment in seconds. But case management team...
Claims Subrogation and Recovery
Insurance company subrogation efforts are a critical step in the claim management process. With so m...
Cancellation Request / Policy Release
Insurance operations teams need to properly file and update information related to policy surrender ...